My promotion is "Processing" in my author dashboard
To view the Payment Status of a promotion, log in to your author dashboard and click Purchase History.
If your book's Payment Status inside your BookSweeps author dashboard says anything other than "Complete" (ie. Processing, Abandoned, etc.), it means that your submission payment didn't process for some reason.
To complete your payment, please click the "Support" tab in your dashboard and fill out the provided form to contact us.
Include your name, your Purchase ID #, the promotion you signed up for, and your book title, and we will send you a PayPal invoice.
Once your payment is confirmed, you'll be good to go for the promotion!